Terms of service

Terms of Service

As of date: July 26, 2026

By purchasing from CHANTELI & Co., you agree to the following:

• All product descriptions are provided as accurately as possible.
• Colors and textures may vary slightly because raw hair is a natural product.
• Processing and shipping times are estimates and are not guaranteed delivery dates.
• Customers are responsible for providing the correct shipping information.
• CHANTELI & Co. is not responsible for lost or delayed packages once they have been accepted by the shipping carrier.
• Fraudulent purchases or chargebacks may result in future order restrictions.

We reserve the right to update our policies at any time without prior notice.