Shipping policy

Thank you for shopping with CHANTELI & Co.

Pre-Orders

Please allow 10-14 business days for processing and shipping of all pre-orders.

Ready-to-Ship Orders

Orders that are in stock typically ship within 5–7 business days.

Please note that many orders may ship sooner than the estimated timeframe.

Once your order has shipped, you will receive a tracking number via email.

CHANTELI & Co. is not responsible for shipping delays caused by weather, holidays, customs, or the shipping carrier.

Please ensure your shipping address is correct before completing your purchase. We are not responsible for packages shipped to an incorrect address provided by the customer.